We’ve welcomed four new team members!
Our new “Lushies” rapidly expand Lush’s client services team, see a second motion designer join the moving image department and build on the agency’s growing distribution and amplification business.
Our executive chairman Glenn Bergsma said that, on the back of the agency’s rebrand from Lush Digital Media earlier this year, and with an ever-expanding portfolio of clients, it had become necessary to grow the client services team.
New client services manager Adriana Robbins joined from Saatchi & Saatchi Wellness in March, followed in June by client solutions manager Wes Roe — formerly of Intierra/SNL/Standard & Poor’s and HotCopper.
“Adriana and Wes are really passionate about helping create and deliver on a client’s vision – understanding their core business problems and offering them great content marketing solutions and good value,” Bergsma said.
“It’s such an exciting time for us, and to have two such incredibly experienced customer services professionals join the team is a great boost for both our clients and for Lush itself.”
Wes said: “Lush’s proven ability to create content that ‘ignites change’ for our clients was very appealing to me. The opportunity to connect businesses needing strategic content reviews with Lush’s expert team will certainly keep me busy this winter.”
Adriana said: “Having a customer-centric approach that focuses on the long-term commitment to a company’s needs is so important to the success of client-agency partnerships. The most successful campaigns stem from a strategic collaboration between client services and the relationship you have built with the client.”
Amplification and Distribution
Lush has also welcomed a new face to the amplification and distribution side of the business, with SEO expert Bruce Chant joining the company in June.
“Bruce has all the key digital skills our clients are looking for from us, and he has worked with some of Australia’s best-known businesses – including BONDS, Betts, Ford & Doonan and ENJO – so it’s fantastic to have him on board,” Bergsma said.
Bruce said: “My approach to my work is to gain a clear understanding of what the client is trying to achieve and then develop a solution that will deliver that, along with a positive return on investment.”
Lush was originally a video production business and that is still a core part of the company’s business. A second creative and motion graphics designer, Jacob Horan, joined the team in June – taking the moving image department to nine people. Jacob was previously freelancing and has a degree in film, cinema and video studies from Murdoch University.
Jacob said: “My love for design has been around for as long as I can remember and I’m privileged to be working in a friendly environment with a team of highly-skilled people, doing what I love. I hope to be a valuable asset to the team at Lush.”